• This tutorial is designed to provide a quick and easy way to back up your Microsoft® Outlook® or Outlook Express® e-mail. For many of us, our e-mail is our lifeline to our business. It is important to make regular backups in case of a hardware or software failure. You never know how important your e-mail is until you lose it.

• This tutorial will also provide a means to easily restore you e-mail and contacts. For example, you may need to restore your e-mail and contacts following a system rebuild or you may simply want to move your information to a different computer.

• The following proceedures are valid only for Outlook with Internet Mail Only option. You can determine this by opening Outlook and clicking on Help > About Microsoft Outlook.
  
• The Personal Folder file (.pst / PST) is the place where Outlook stores its data (when you're using Outlook without Microsoft® Exchange Server). Each Personal Folder file contains all of your Outlook folders, including the Inbox, Calendar, and Contacts. You may have a single .pst file (usually called "Internet Folders" or "Personal Folders" in your Folder List), and you may also have an additional .pst file that you use to archive messages (named "Archive Folders"). By backing up these PST files you will be backing up all your Outlook information . The hard part is locating the files...
• You can find the location of this file by:
  1. Right-clicking on the Outlook Today icon found in your Outlook shortcuts, or the Outlook Today icon found in your folder list and then left-click "Properties".
  2. Once the Properties dialog box is displayed, click the "Advanced" button.
     
  3. The "Path...", shown below by the red arrow, indicates where your Personal Folder file can be found.
     
  4. Write this path down and navigate to the designated folder (Outlook in this example)

  OR
  use your mouse cursor to copy (CTRL + C) and paste (CTRL + V) the path into Windows Explorer. Then, delete the "outlook.pst" at the end of the path and press the "Enter" key on your keyboard. Explorer will automatically open the folder containing your Personal Folder.
  

• Within the folder you should find an outlook.pst file . Copy and paste this file to a Zip disk or other backup source. It will probably be too large to copy to a floppy disk. If you archive your email, be sure to backup the archive.pst file as well.

• The table below lists key Outlook files that you may want to back up in addition to your Personal Folder(s). You will need to completely exit Outlook prior to copying these files. Depending upon your configuration some or all of these files may be present in your Outlook directory.

• If you have followed the steps above to backup your Outlook data, restoring is simple. All you do is copy the backup PST file(s) into the folder that you located when you initially backed up your work.

• Keep in mind that if you overwrite your existing PST file with your backup PST file, any new data since the time of the backup will be deleted. If you have recent data that is not on the backup copy of your PST file and you don't want to loose the recent data, then you can use the "Import" command to add data instead of overwriting data.

  1. Click on File > Import and Export...

  2. Highlight "Import from another program or file" and click "Next>".
     

  3. Highlight "Personal Folder File (.pst)" and click " Next>".
     
  4. Browse to the PST file that you desire to import, and click "B> Next>".
     
  5. If needed, repeat the process for other PST files such as your archive.pst.
     

PRINTABLE
INSTRUCTIONS

• I have provided a text-only procedure you can copy and print out.
  With Outlook open, select File, Import and Export. Select Export to a file. Select Comma Separated Value (Windows) and hit next. Select which folder to backup (defaults to Inbox). Save the file as any name you wish but keep the .CSV ending. (I would save the file to your hard drive first, then copy the .CSV file to a floppy if you choose.) Then simply follow the directions. Do the same thing for any of the other folders you wish to save. To restore them, select file, Import and Export. Select Import from another file and click next. Select Comma Separated Values (Windows) and click next. Hit the Browse button and select the location of the .CSV file (floppy), then click next. Select the folder you wish to replace and click next. Then follow the directions.

AUTOMATED
BACKUP

• Microsoft has provided an automated backup application for Outlook 2000/2002 users. Simply download and install the program and you will be able to perform routine backups of all your Personal Folders.

• The following proceedures are valid only for Outlook with Internet Mail Only option. You can determine this by opening Outlook and clicking on Help > About Microsoft Outlook.
  
• The Personal Folder file (.pst / PST) is the place where Outlook stores its data (when you're using Outlook without Microsoft® Exchange Server). Each Personal Folder file contains all of your Outlook folders, including the Inbox, Calendar, and Contacts. You may have a single .pst file (usually called "Internet Folders" or "Personal Folders" in your Folder List), and you may also have an additional .pst file that you use to archive messages (named "Archive Folders"). By backing up these PST files you will be backing up all your Outlook information . The hard part is locating the files...
• You can find the location of this file by:
  1. Right-clicking on the Outlook Today icon found in your Outlook shortcuts, or the Outlook Today icon found in your folder list and then left-click "Properties".
  2. Once the Properties dialog box is displayed, click the " Advanced" button.
     
  3. The "Path...", shown below by the red arrow, indicates where your Personal Folder file can be found.
     
  4. Write this path down and navigate to the designated folder (Outlook in this example)

  OR
  use your mouse cursor to copy (CTRL + C) and paste (CTRL + V) the path into Windows Explorer. Then, delete the "outlook.pst" at the end of the path and press the "Enter" key on your keyboard. Explorer will automatically open the folder containing your Personal Folder.
  

• Within the folder you should find an outlook.pst file . Copy and paste this file to a Zip disk or other backup source. It will probably be too large to copy to a floppy disk. If you archive your email, be sure to backup the archive.pst file as well.

• The table below lists key Outlook files that you may want to back up in addition to your Personal Folder(s). You will need to completely exit Outlook prior to copying these files. Depending upon your configuration some or all of these files may be present in your Outlook directory.

• If you have followed the steps above to backup your Outlook data, restoring is simple. All you do is copy the backup PST file(s) into the folder that you located when you initially backed up your work.
• Keep in mind that if you overwrite your existing PST file with your backup PST file, any new data since the time of the backup will be deleted. If you have recent data that is not on the backup copy of your PST file and you don't want to loose the recent data, then you can use the "Import" command to add data instead of overwriting data.
  1. Click on File > Import and Export...
  2. Highlight "Import from another program or file" and click "Next>".
     
  3. Highlight "Personal Folder File (.pst)" and click "Next>".
     
  4. Browse to the PST file that you desire to import, and click "Next>".
     
  5. If needed, repeat the process for other PST files such as your archive.pst.
     

PRINTABLE
INSTRUCTIONS

• I have provided a text-only procedure you can copy and print out.
  With Outlook open, select File, Import and Export. Select Export to a file. Select Comma Separated Value (Windows) and hit next. Select which folder to backup (defaults to Inbox). Save the file as any name you wish but keep the .CSV ending. (I would save the file to your hard drive first, then copy the .CSV file to a floppy if you choose.) Then simply follow the directions. Do the same thing for any of the other folders you wish to save. To restore them, select file, Import and Export. Select Import from another file and click next. Select Comma Separated Values (Windows) and click next. Hit the Browse button and select the location of the .CSV file (floppy), then click next. Select the folder you wish to replace and click next. Then follow the directions.

AUTOMATED
BACKUP

• Microsoft has provided an automated backup application for Outlook 2000/2002 users. Simply download and install the program and you will be able to perform routine backups of all your Personal Folders.

• The following proceedures were tested on Microsoft® Outlook Express® 6.0. The author makes no guarantees that this proceedure will work on other versions. However, the key element to backing up your data is locating the correct folder and files. Once this is accomplished, you simply copy the folder to your backup location.
  • You can find out which version of Outlook Express you are running by starting the program and then clicking on Help > About Microsoft Outlook Express.
• Microsoft Outlook Express stores your email, newsletter and contact information is a single folder. Within this folder there are individual database files (*.dbx) for each folder contained in Outlook Express. For example, there will exist an Inbox.dbx, an Outbox.dbx, a Contacts.dbx and a variety of others including any new folders that you have created using Outlook Express (if you created a "Friends" folder there will be a corresponding Friends.dbx file). By backing up these database files you will be backing up all your Outlook information . The hard part is locating the files...
• You can locate the folder containing these files by:
  1. Opening Outlook Express and clicking on Tools > Options.
     
  2. Click on the Maintenance Tab and then on the "Store Folder" button.
     
  3. You will be presented with a "Store Location" window displaying the path to the folder containing the database files.
     
  4. Using your mouse cursor, select the entire path, then copy (CTRL + C) and paste (CTRL + V) the path into Windows Explorer (Explorer can be found here: Start > Programs > Accessories > Windows Explorer). Erase the "Outlook Express" from the end of the path and press the "Enter" key on your keyboard. Explorer will automatically open the folder containing your Outlook Express folder that you need to back up. .
     
  5. Copy and paste this folder to a Zip disk or other backup source. It will probably be too large to copy to a floppy disk.
     

• If you have followed the steps above to backup your Outlook Express data, restoring is simple. All you do is copy the backup Outlook Express folder into the folder that you located when you initially backed up your work.
• Keep in mind that if you overwrite your existing Outlook Express folder with your backup folder, any new data since the time of the backup will be deleted. If you have recent data that is not on the backup copy and you don't want to loose the recent data, then you can use the "Import" command to add data instead of overwriting data.
  1. Click on File > Import and select the type of database you will be importing. For example, if you desire to import your email messages, click "Messages..."
     
  2. Select the program your backup files were created from. In our example, we are simply restoring backup files from the same program and would choose "Microsoft Outlook Express 6".
     
  3. Select the "Import mail from an OE6 store directory" option.
     
  4. Click "Browse" when asked for a location.
     
  5. Browse to the location of your backup folder.
     
  6. Select "All folders" and click "Next >".
     
  7. When the Import Wizard completes importing your messages, click "Finish".
  8. For more information directly from Microsoft, click here.

PRINTABLE
INSTRUCTIONS

• I have provided a text-only procedure you can copy and print out.
  The messages in every Outlook Express folder are stored in two files, a *.idx file and a *.dbx file, on your system. To back up a folder, simply create a copy of the corresponding *.dbx file, (for example, Inbox.dbx or Sent Items.dbx), in a convenient location, such as a floppy disk: To back up a folder, exit Outlook Express, if you haven't already, and then follow these steps: 1. Select Start + Find + Files or Folders. 2. Type *.dbx on the Named line. 3. On the Look In line, select your hard drive. 4. Click Find Now. 5. In the resulting list, hold down Ctrl as you click each folder you want to back up, or press Ctrl + A to select all the folders. 6.a) To copy the files to a floppy disk, right-click the selection and choose Send To + 3 1/2 Floppy (A). 6.b) To copy the files to a folder, right-click and drag the files into this folder; then release the key and mouse button and select "Copy Here" from the shortcut menu. Notes: * If you're copying the files to disk, the total size for all the folders you're copying can't be over 1.44 MB. If it is, you need to either split the files into smaller groups or compress the files by using a utility such as WinZip. * If you're copying the files to a CD, make sure you save the files and/or CD and readable in any drive. Now, here's how to restore this information to Outlook Express: 1. Exit Outlook Express, if you haven't already. 2. In an Explorer window, navigate your way to the folder that contains your Outlook Express *.dbx files. Typically, on a Windows 98 system, these files are located in the "C:\Windows\Application Data\Microsoft\Outlook Express\Mail" folder. If you aren't sure, use Find to locate them. 3. Rename the *.idx and *.dbx files that correspond to the folders you're about to restore. For example, if you plan to restore the Inbox folder, rename Inbox.idx to Inbox.idx.bak and Inbox.dbx to Inbox.dbx.bak. 4. Copy the backed-up *.dbx files to the Mail folder. 5. Delete the file folders.nch from the Mail folder. The folders.nch file contains a list of the current folder names. Launch Outlook Express and your messages should be right back where they belong. You can delete the renamed *.idx and *.dbx files once you're sure the operation was a success.